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Product Details


Welcome to our store

Note:

1, For meeting different demands of the different buyers, we have items in stock and custom, Any special demands, please contact us!

2, The item does not include any accessories such as earrings, necklace, wedding veil and the crinoline petticoat (show on the pictures). Bidding is for the dress only!

3, Before ordering, please read this listing carefully and ask all your questions. To send an email, please click on the link, “Ask seller a question” at the top right hand corner of this listing. We will answer your questions within 24 hours. If you do not receive a reply please resend your email again.

4, The color of the actual items may slightly vary from the above images due to different computer setting, thanks for your understanding

The size is measured by hands, so it may be a bit tolerance (About 1-3CM)

For custom made, you can supply us your details requirement as follow ( inches or cm ):

1.Full Bust = inches

2.Waist = inches

3.Hips = inches

4.Shoulder to bust = inches

5.Length shoulder to waist = inches

6.Front Length Shoulder to floor = inches

7.Nipper to nipper = inches

8.Shoulder to shoulder= inches

9.Arm length= inches

10.Dress color=

We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.

Most orders will be shipped out within 3-5 business days upon payment confirmation.

“Free Shipping” item will be posted by “China Post” Or “ePacket” registered air mail, items can be checked and tracked online.

The European and American countries shipping normally takes 7 to 21 business days. Most of the items will be delivered in 2 weeks , while there will be a delay for something we can not control (such as the bad weather). Other countries and regions usually takes 30-60 days. If it happens, just contact our customer service, we will help you check and resolve any problem.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.

If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.

Return Notes:

1.If you need some of the goods returned, please be sure to keep return goods and accessories intact.

2.You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.

3.If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.

4.The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.

5.If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.

We deeply hope that you are pleased with your purchase from Dress Vision

Since your feedback is very important to our business’s development, we sincerely invite you to leave 5-stars positive feedback for us if you are satisfied with our product and service. It`ll just take you one minute.

Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied when you receive the dress , please feel free to let us know, we will try our best to resolve the problem for you.

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Scenic Look (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sceniclook.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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