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WELCOME TO OUR STORE
Note
Brazil Guests purchasing this product. Please provide the CPF number in order to smooth customs clearance.
Russian Customers, please be sure your name is full name.
If you want to place the order which size is over 22w, please contact us firstly before place an order , thanks for understand !
If you need to custom make the dress, please send us the measurement list as follow:
1.Bust =___cm
2.Waist =___cm
3.Hips =___cm
4.Waist to floor with shoes on =___cm
5.Lenght=___cm( Shoulder to Floor with heels on)
6.Height =___ cm (from the top of the head to floor with shoes on)
7.Dress color =___ (Any color choose from our color chart or picture color)
Color Chart
Size Chart
Return Policy
Tip 1
1),Refuse you return the item which was received longer than 7 days
2),Refuse you return customize(size and color) back to us, cuz we can’t find someone who need these unique dresses coincidentally.
3),Refuse you return it back to us for the reasons nothing to do with size and quality, for example”i don’t like it. My event is cancelled. I find another dress which is more cheap or beautiful”, thanks
Tip 2: Our dresses are not stock, so need time to finish, please noted the order message i sent confirmation of size, color, time and other details of your dress. If can’t receive your reply, we will make them using any deatails of the order you chose and using our processing time (at least 7 working days), please pay fabric fee if you wanna cancel your order after we start to make.
Tip 3: Bad feedback and dispute is not the best way to deal with anything, please contact with me firstly if have any queried once received your items.
Tip 4:Color difference, because of camera, computer and natural light, our real photo’s color is a little different from model picture, it is normal, thanks
FAQs
Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation . so it’s important to order carefully.
Q: I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit?
A: Please carefully confirm the size before order, also you can receive an email from us after you paid, please answer it soon.
Q: Can I order this dress in a different style/fabric/length?
A: Yes, you can, but, you can’t return it back to us if don’t like, cuz we can’t resell unique dresses to others, please noted.
Q: Will my dress exactly match the color I see on your website?
A: There might be a slight difference between the actual dressrsquos color and what you see in the photo depending on your computer monitorrsquos display settings.
Q:Why shoulder i pay high posgate when received the item from courier?
A:So many countries have customs charge, which is yours country government’s policy, please noted it is not postage.
Feedback
Please help me to leave a five stars feedback, If you are satisied with the dress, If you are unsatisfied，please contact with me firstly, then i will help you to deal with, thanks so much for your cooperation.
