SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Scenic Look (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sceniclook.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shirt of corduroy looks beautiful, a little thin fabric. The size corresponds to the description.
Came for a month with a new mail. I ordered it for a gift. Color and material as in the description.
It came in 15 days! To the touch is pleasant, on height 187 and weight 110, Puza no, 6XL sat perfectly!!!, many thanks to the store, I will order more when))) orders for other stuff from other sellers, paid 11.11. Go so far .... probably drive rickshaw)))
Excellent shirt, the price corresponds to the quality, went 3 weeks, the material is pleasant to the body, odorless, well packed!
Quality shirts! Composition cotton! Packed in all rules of packing of shirts. Sent quickly, the store is sociable. Thank you for the goods!!!
The shirt is excellent color as in the photo came for a month.
It's already second shirt recommend goods and store
Liked, soft and pleasant, the color is very good. Thank you store. Delivered very quickly
It's OK
all ok
Lovely cotton shirts. Perfectly Fit in size. The color is very beautiful. My second order. Waiting for third. Delivery is very fast. Many thanks to the store for communication and quality. Service 5 *
Fast Delivery 15 days in France. Beautiful finish, autumn shirt. The color is not blue as in the picture but rather duck blue. Size L or small XL (42-44 French) corresponding to 6XL.
The product is very nice and looks quality, very soft and comfortable, the carving provided by the store is quite correct, wine very well packed and the shipment was fast.
Shirt of excellent quality, the color is stunningly beautiful, the picture corresponds. My husband really liked it, the size perfectly approached our 56. Recommend product and store
Good shirt, size approached
Nice shirt! Ideal in size, thank you! The parcel was two weeks old. As soon as I do the review, I'll put it on my YouTube channel. The channel is called Vladimir Pertsev.
Good qulity. Thank you.